If Pro isn't right for you after payment, we refund it when both conditions hold: no more than 7 calendar days have passed since payment, and the paid features were effectively unused (no more than 5 coach replies and no lab analyses after the payment).
Email support@remind-coach.com from the Telegram account used for payment, including the payment date. We will confirm the request and ask for a refund wallet address.
Refunds are issued manually in cryptocurrency to the wallet you provide within 14 business days. The amount equals the subscription payment; network fees and exchange-rate movements are borne by the recipient.
After the 7-day window, after meaningful use of paid features, or in cases of abuse (repeated refunds, limit circumvention).
Voluntary Telegram deactivations, provider maintenance, and feature changes that do not affect paid access are not grounds for a refund.
Last updated: October 2026.