Privacy Policy

1. Who processes data

The operator of the Re:Mind service (remind-coach.com). Privacy inquiries: support@remind-coach.com.

2. What we collect

• Telegram account data: identifier, username, display name.
• Conversation content with the bot (for dialogue memory and context).
• Uploaded lab documents (photo/PDF) and their analyses.
• Payment records: amount, plan, provider invoice identifiers. Crypto wallets are processed by the payment provider, not the Service.
• Technical logs (event timestamps, errors).

3. Why

To reply to your messages, keep context, deliver check-ins and digests, enforce plan limits, and confirm payments.

4. Processors

The service relies on: an AI model provider (response generation and document analysis), the payment provider (Heleket), and a hosting provider. Data is never sold or shared with ad networks.

5. Storage and deletion

Data is retained while you use the service. Account and history deletion requests go to support@remind-coach.com; we process them within 30 days (except payment records required for accounting, which are anonymized).

6. Age

The service is not intended for users under 18.

7. Changes

The current version of this policy is always available on this page.

Last updated: October 2026.